| Message: | Fossette is from a navigation and aerospace equipment company in Canada, and has been purchasing for 4 years. At the beginning of the year, their customer wanted to customize a marine hydraulic power unit, which was very strict with the hydraulic cartridge directional control valve. He contacted HydraForce for customization. Because of small quantity and tight time, HydraForce could not meet the needs of Fossette. He selected hydraulic cartridge directional control valve manufacturer in Ningbo, who has cooperated for 2 years, to make samples. The manufacturer guaranteed that the geometric accuracy of the valve spool and valve cage is 0.8μm, but it was jammed during equipment commissioning. The hydraulic cartridge directional control valve of this manufacturer is inflexible, and the accuracy is 50% lower than the requirement. At this moment, the manufacturer said that 1.2μm of hydraulic cartridge directional control valve is the limit, and their engineers can't fulfill their promises. Fossette contacted more than 10 manufacturers of hydraulic cartridge directional control valves, but it was also fruitless. The time was wasted for 6 weeks, the customer was dissatisfied, and Fossette started to worry.
Fossette saw on B2B that AAK has released a customer case about "0.8μm Accuracy of hydraulic directional control valve", he left a message on AAK Hydraulic Valve website, asking 3 questions consecutively: 1. Accuracy 0.8 μm Hydraulic cartridge directional control valve, are you SURE? 2. Customization time? 3. The quantity is small, are you interested? He specially emphasized “SURE” in capital letters. He may be feared of being disappointed again. I told him that the precision of 0.8μm Hydraulic cartridge directional control valve, is already an existing fact for AAK, it is not a matter of SURE or not. I need a complete drawing to evaluate the probability of customization success as a whole.
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