| Message: | Bryson is a hydraulic customer from the UK. Recently, a batch of hydraulic cartridge valves he temporarily purchased were in trouble. Because the parameters from customer were not complete, he used the same model product recommended by the hydraulic valve manufacturer instead. During testing, the flow parameters were not equal. The rated flow of the hydraulic cartridge valve was smaller than the working flow and could not be used normally, which wasted more than 10 days and the delivery time was urgent. He contacted with more than 10 hydraulic valve manufacturers. For hydraulic cartridge valves of the same model, their rated flow setting is either smaller than the working flow or close to the working flow of the system. Bryson was very distressed that no hydraulic cartridge valve has a rated flow setting greater than the working flow.
Bryson found AAK HYDRAULIC VALVE. From AAK website, he felt that AAK HYDRAULIC VALVE was a little different from other hydraulic valve manufacturers. With a try attitude, Bryson actively contacted us and sent us the product picture and product model of this hydraulic cartridge valve. He just emphasized that the rated flow must be greater than the working flow and asked us to recommend the hydraulic cartridge valve of the same model, there was no any parameter information. After careful comparison, AAK engineers sent pictures and drawings of a hydraulic cartridge valve of the same model. Bryson asked us to send the hydraulic cartridge valve samples as soon as possible.
On the 3rd day after receiving the hydraulic cartridge valve sample, Bryson emailed to inform that the rated flow of AAK hydraulic cartridge valve can really meet the normal operation of their current hydraulic system. Bryson expressed his curiosity that the hydraulic cartridge valve model recommended by AAK is consistent with that recommended by other manufacturers. How can there be such a big difference in the rated flow setting? |
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