Message: | At the beginning of this year, CATERPILLAR received an order from African customer for excavators with a delivery time of 2 months, which means that all accessories must be in place within 1 month, including 600 hydraulic cartridge valves. The production time for the factory is a little more than 2 weeks. The purchaser Peter sent the order information of the hydraulic cartridge valve to all the hydraulic valve manufacturers he contacted before at the first time. More than 20 hydraulic valve manufacturers said that they could not complete the order of the hydraulic cartridge valve in such a short time, and it would take at least 3 - 4 weeks. His supervisor was not satisfied with this delivery time and asked him to find a new hydraulic valve manufacturer. After the email was sent, there was basically no sound. Peter was very helpless and worried.
Peter asked Mark for help. Mark emailed AAK HYDRAULIC VALVE to ask if AAK could produce 600 hydraulic cartridge valves in 2 weeks and CC Peter, and joking at the end of the email that if AAK HYDRAULIC VALVE could not complete the hydraulic cartridge valve order, then there is no need to waste time on looking for a new hydraulic valve manufacturer.
According to the drawings they sent, AAK technical department found that this was very close to the hydraulic cartridge valve supplied to a Russian customer last year, so the time in the early stage of the production of the hydraulic cartridge valve was saved. After the price of the hydraulic cartridge valve was approved, the process data could be configured on the computer on the same day and the production could be carried out the next day.
2 weeks later, 600 hydraulic cartridge valves were delivered on time, which was the first of all the accessories purchased by Peter to arrive at the company's warehouse. Peter didn't expect that the hydraulic cartridge valve he was most worried about was the first to be completed. |