Message: | AAK hydraulic pilot operated relief valve adopts diamond reamer technology, and the valve hole accuracy of hydraulic relief valve is guaranteed to be within 3μm, the surface roughness reaches Ra0.2-0.4. AAK hydraulic relief valve is sensitive and the valve spool is not stuck. It exceeds 99% of its peers. Nick, who has cooperated for 6 years, still orders back from AAK.
Nick is the buyer of John Deere company. He has cooperated with AAK hydraulic valve for more than 6 years. The owner trusts him very much. Recently, a batch of bulldozers they sold to South Africa were complained that the hydraulic system was unable to start. The problem was that the valve body hole roundness of the hydraulic pilot operated relief valve was poor and the valve spool was easy to get stuck. The owner felt very strange. In the past 6 years of cooperation with AAK hydraulic valve, there was no complaint about the hydraulic pilot operated relief valve. After checking, he knew that Nick found a new supplier for this hydraulic pilot operated relief valve, which is 17% cheaper than AAK. The approval samples of hydraulic relief valve provided by the hydraulic valve manufacturer are qualified. Unexpectedly, the accuracy of hydraulic relief valve shipment is uneven. The owner asked Nick to contact AAK hydraulic valve, reproduce the hydraulic relief valves, and ship them directly to South Africa.
We were a little surprised when we received an email from Nick to purchase 100 hydraulic relief valves and ship them directly to South Africa. Nick frankly told us that there were problems with the shipments from the original hydraulic relief valve manufacturer and needed the help of AAK to solve the customer complaints together. The difficulty of customer is the difficulty of AAK. We give priority to the production of this batch of hydraulic relief valves. After 35 days, the South African customer of Nick received the replacement of hydraulic pilot operated relief valves, and the whole after-sales process satisfied the customer. |