| Message: | On the first day of March, Chris from an industrial solar energy company in the United States sent an inquiry about the hydraulic check valves. This is the first email from Chris to AAK. I'm not sure where she learned about AAK and got the email address. After further communication, we knew that she wanted to purchase total 1,100 hydraulic check valves of two styles. The next day, she sent the detailed drawings and working condition requirements of the hydraulic check valves to be purchased.
Chris needed us to quote urgently. She has contacted many hydraulic check valve manufacturers, but the lead time can not meet her requirements, she hoped that AAK hydraulic valve can ship as soon as possible. AAK engineer analyzed her hydraulic check valve drawings and working condition requirements, and soon matched the production procedure in AAK database. Coincidentally, this is the same as the hydraulic check valve purchased by one of our Indian customers, but only the sealing ring is different. Every time, the Indian customer always needs goods urgently, and the quantity is sometime large and sometime small, so we often produce some flexible stocks to meet the immediate demand of this Indian customer.
After receiving her hydraulic check valve drawings and working condition requirements, AAK offered the price and 7-day delivery time on the same day. Unexpectedly, Chris sent us the bank slip for the full payment. In addition to surprise, we realized that this customer were in urgent need of this batch of hydraulic check valves. We arranged to send approval samples immediately, but the customer said that it was not necessary to send the samples for approval, because the drawing parameters of the hydraulic check valve provided by AAK were consistent with their needs. She hoped that we can change the sealing rings and air freight the goods via TNT as soon as possible at her expense. It is our principle that if customers treat us with A, we will reward them with A + +. Our workshop organized people to replace |
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