Message: | Last October, Henry had planned to go to Hawaii with his family for a vacation. The day before he left, he was informed that a customer complained about the vibration problem of his company's hydraulic power unit during low-speed operation. The boss asked Henry to solve the problem immediately. As the purchasing manager of the company, he had to cancel the annual leave. The engineer tested the hydraulic system on site and preliminarily judged that the hydraulic counterbalance valve was abnormal. The engineer disassembled the hydraulic counterbalance valve and failed to find out the reason. The hydraulic counterbalance valve was tested separately, and each parameter was up to standard. Henry began to contact the local hydraulic counterbalance valve supplier and wanted to solve it as soon as possible, but there was no reply.
Henry found the original hydraulic counterbalance valve manufacturer. The factory said that he OEM the hydraulic counterbalance valve completely according to their hydraulic counterbalance valve drawings. He also specially retested the hydraulic counterbalance valve in stock, and its parameter basis was qualified. Henry was embarrassed to face such a situation. Henry thought of AAK because we helped him solve the difficult problems of hydraulic counterbalance valves several times before.
We received Henry's email and understood that neither the original manufacturer nor the local manufacturer provided solutions. According to the working video of the pressure unit provided by Henry, our engineers recognized their preliminary judgment that the hydraulic counterbalance valve was abnormal. The function of the hydraulic counterbalance valve is to balance the "negative load force" opposite to the required movement direction, which makes the hydraulic motor easier to control. The vibration problem in the complaint is that the hydraulic counterbalance valve affects the control ability of the balance circuit to the load. This is just our first guess about the fault. |