| Message: | Last week, Grayson issued a reorder for 120 hydraulic pressure reducing valves. Grayson is our Canadian customer. He has been engaged in hydraulic parts procurement for many years, and his colleagues trust him. In the second half of last year, their company developed a hydraulic power unit, and the accuracy of the hydraulic pressure reducing valve used is very high. Their original manufacturer of the hydraulic pressure reducing valves reviewed but advised immediately that he was not able to meet the requirements. Grayson later found a new manufacturer of hydraulic pressure reducing valves, and the sample approval process was very smooth. Unexpectedly, customers complained about the instability of the hydraulic system less than 3 months after the equipment was sold. After inspection, it was found that the hydraulic pressure reducing valve was stuck. The manufacturer of the hydraulic pressure reducing valves said that the hydraulic oil deteriorated, and the viscous substances produced increased the resistance of the relative movement between the valve body and the valve spool, causing the hydraulic pressure reducing valve to be stuck, but their Engineer detected that the hydraulic oil was normal. The hydraulic pressure reducing valve manufacturers did not cooperate, and Grayson had to find other new manufacturers to replace those bad hydraulic pressure reducing valves. Grayson contacted a number of hydraulic valve manufacturers, but there was no reply. He was in a bad mood.
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Is this a real buying request?