Message: | James, a Brazilian customer, was in urgent need of purchasing 200 hydraulic relief valves within 30 days some time ago. The hydraulic valve manufacturer he chose to cooperate with got stuck in the hydraulic relief valve sample stage. The first time to send samples, the time was delayed by 10 days, and the hydraulic relief valve hole was also seriously deformed. The manufacturer said that the current processing of this valve hole was their limit, and asked James to contact other hydraulic cartridge valve manufacturers to take samples. James was speechless, and time was wasted. He consulted more than 10 hydraulic relief valve manufacturers and was advised that they were not able to meet the valve hole requirements, which made James a headache.
James contacted his German friend Logan and hoped to get his help. Coincidentally, Logan is our customer for several years. He recommended AAK to James. When I received the hydraulic relief valve drawing sent by James and learned that he had no factory to cooperate with to make samples, I felt that it was a hot potato. After the discussion of AAK technical team, I told him that AAK has unique skills to solve the deformation of the hydraulic relief valve hole, but the production time will be at least 22 days. James had no choice but to wait patiently for the hydraulic relief valve sample of AAK.
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