| Message: | Romero from Spain has cooperated with AAK on a hydraulic pressure control valve for 3 years, and it is re-ordered 3 times a year. He has been very smooth on every purchase, but in October last year, he encountered problem on a batch of hydraulic relief valves purchased from other hydraulic valve manufacturer, and was complained by customers one after another, which made the boss very disappointed with him. AAK finished the non-standard customized hydraulic relief valves with 1 second opening and closing performance within 30 days, which made Romero win back the trust of the boss.
Not long after returning from the Spring Festival holiday this year, Romero emailed to ask whether 50 hydraulic relief valves with opening and closing ability of less than 1 second can be customized within 30 days, and stressed that the flow must be stable. Because the new year just started, there were many things in the workshop, and I wanted to refuse. After several rounds of email communication, I learned about his predicament. In the second half of last year, their company produced a batch of hydraulic power units for ship equipment. 3 months after sales, the customer complained that the pressure supply of the system was unstable. It was found that the opening and closing performance of the hydraulic relief valve was poor and the flow control |
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Is this a real buying request?