| Message: | Cleveland is from a hydraulic equipment company in Mexico. He has purchased hydraulic valves in Ningbo for 3 years. We have communications for two times. He is confident, but the hydraulic cartridge relief valves he purchased last time stumped him. At the end of last year, their customer customized a hydraulic paper cutter, which requires the use of a hydraulic cartridge relief valve. The engineer asked Cleveland to purchase SUN hydraulic cartridge relief valve standard parts, and the equipment commissioning was smooth. The customer was satisfied and placed the first batch of orders. Cleveland placed the order with a hydraulic cartridge valve manufacturer in Ningbo. 6 months after the equipment was sold, the customer complained that the stability of the equipment was not as good as the prototype. After checking, it was found that the hydraulic cartridge relief valve was leaking, and the standard deviation of valve hole accuracy was only 70% of SUN's. Cleveland contacted SUN, but SUN did not have enough inventory and needed a long lead time for production. The boss was not satisfied and requested to purchase the hydraulic cartridge relief valves that benchmarking SUN. Cleveland was worried. |
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Is this a real buying request?